Having trouble getting set up or connected? Let’s work through the basics — most issues clear up with a few quick checks.
What you need to know
- Most connection hiccups come down to Bluetooth, charge level, or the app needing a restart.
- Detailed, model-specific troubleshooting will be here as devices ship.
What you can do next
- Make sure your glasses are charged, Bluetooth is on, and the companion app is up to date.
- Try restarting the app and re-pairing.
- Still stuck? Contact us with your phone model and a description.
When to contact us
Email support@everysight.com or use the contact form at support.everysight.com.
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Maverick AI and AI Pro are still in development, so details here may evolve as we get closer to shipping — we’ll keep this updated.