KB-WR-006-13062026
Last updated: 13 June 2026 (GMT)
Bought your Everysight glasses from a retailer like Harvey Norman? You’re still covered — here’s how it works.
What you need to know
- Returns and refunds for retailer purchases are handled by the retailer you bought from, following their policies.
- The 12-month manufacturer’s warranty still applies to your glasses. For a warranty issue, we can help — and your retailer receipt serves as proof of purchase.
What you can do next
- For a return or refund, contact the retailer where you purchased.
- For a possible warranty issue, contact us with your retailer receipt and a description (photos help).
When to contact us
Use our contact form at support.everysight.com/hc/en-us/requests/new and choose Product Questions & Support as the Inquiry Type. For an order, email store@everysight.com.