KB-WR-001-25102026
Last updated: 25 October 2026 (GMT)
Changed your mind or need a different fit? If you bought directly from Everysight online, here is how returns work.
What you need to know
- You can return an online order within 14 days of delivery.
- The item must be unused, in its original packaging, with proof of purchase.
- Custom-made prescription items, such as the Rx adaptor, cannot be returned.
- Bought Maverick Sport in Australia through Harvey Norman? Harvey Norman handles those returns. See Returns and refunds for Maverick Sport (Australia / Harvey Norman).
- Kickstarter order? See Returns and exchanges for Kickstarter orders.
What you can do next
- Email store@everysight.com with your order number and checkout email, and say whether you want a return or an exchange.
- Wait for our instructions before you send anything back.
- Keep your glasses and packaging safe in the meantime.
How long a refund takes
- Once your refund is marked in our system, the initial processing can take up to 2 business days on our side.
- After that, your card issuer or bank can take up to 10 business days to return the funds to your account.
- Please check your order status and your bank statement after about a week. If it still shows as in process or refund pending, contact us with the email you used and your order number and we will look into it further.
When to contact us
For help with an order, email store@everysight.com or use our contact form at support.everysight.com/hc/en-us/requests/new and choose Order Support as the Inquiry Type. Please include your order number and the email you used at checkout.