Tracking says "delivered" but nothing's in hand? Don't worry — this usually sorts itself out quickly. Here's what to check.
What you need to know
- Carriers sometimes mark a package delivered shortly before the final handoff, so it may still arrive within a day.
- Packages are often tucked in a less obvious spot, or left with a neighbor, building manager, or front desk.
What you can do next
- Have a look around your delivery location and check with anyone who might have grabbed it for you.
- Look for a separate carrier notice with delivery details or a photo.
- Still missing after a day? Contact us with your order number and checkout email and we'll help you take the next step.
When to contact us
We love hearing from you — that's what we're here for! Email us at support@everysight.com or use the contact form at support.everysight.com. If it's about an order, pop in your order number and the email you used at checkout so we can jump straight to it (never your full payment details).