KB-KV-006-19062026
Last updated: 19 June 2026 (GMT)
Update — your Backer Survey is live: The Kickstarter Backer Survey has gone out, and everyone should have received it by email. If you haven’t received yours, please check your spam, junk, and promotions folders.
The $10 VIP deposit and the “$30” have caused some understandable confusion. Here’s how it works, in plain terms.
What the $10 VIP discount did
- Paying the $10 deposit before the campaign made you a VIP.
- Being a VIP reduced the price of your pre-order by $30 and gives you expedited shipping — VIPs are first in line to receive their glasses.
- The $30 is a discount on the price you pay — not a cash payment back into your account. It’s already reflected in your VIP pre-order price.
Your Backer Survey (which you should have by now) walks through this too — see Your Kickstarter Backer Survey: when it arrives and what to prepare.
Not seeing your discount at checkout? See How the discount applies at checkout / Don't see your discount?
When to contact us
For help with an order, email kickstarter@everysight.com or use our contact form at support.everysight.com/hc/en-us/requests/new and choose Order Support as the Inquiry Type. Please include your order number and the email you used at checkout.